As a small business, requesting a full refund means we aren’t remunerated for our time taken to consult on your design, eftpos fees or admin fees involved in processing your refund request. We also employ a number of local people, some with young families. As such we ask that you consider postponing or keeping a store credit for a future order.

We need to consider our costs when reviewing a refund request. A 20% (plus any artwork/cake topper fees) cancellation fee will be incurred if more than one week notice is given. We do not offer refunds with less than one weeks’ notice for circumstances beyond our control such as pending weather or COVID outbreaks.

Carla Burns,

Owner & Creative Director

**Please note our wedding cake policy varies and is detailed on the Wedding page of our website**